Life Cycle and Common Species
Tips & Tricks for Bed Bug Control
Don’t forget the human elementBed bugs can cause severe stress and anxiety. Make sure to explain every part of the treatment process to the customer and what role they will play. Clear instruction will help eliminate any additional surprises.
Don’t play the blame gameTry not to guess how the bed bug infestation occurred; instead focus your conversation on preventing re-infestation. You don’t want an angry relative or hotel manager calling you after a customer unleashes their frustrations.
Customer cooperation is keyExplain why a customer’s assistance will help achieve control. Most PMPs ask customers to prepare for a bed bug treatment, like using a dryer for their linens. To avoid call backs, it’s a good idea to always inspect those prepared items before treatment.
Ask the right questionsRemember that bed bugs stay close to their food source. Ask if your customer has been sleeping in another room or on a couch. Find out where they spend a lot of time sitting. It’s too late to ask once the customer is gone.
Set clear expectationsBed bug treatments often require multiple visits. Let customers know how long they’ll need to vacate their home and what to expect when they return. Provide a prep sheet and review it with the customer. Have them sign a copy so there is no confusion.
Always confirm the sourceNever identify a bed bug problem from bites on customers, no matter how convinced they are. A careful inspection is key to identifying a problem and preventing re-infestation, especially in multi-unit housing.
Limit what your customer takes with themIf you can, make sure the customer is not taking bed bugs out when they leave before a treatment and bringing them back in after. This is especially important before a heat treatment with no residual insecticides.
To heat or not to heat?Liquid applications can be used alongside heat treatments. Heat will generally cause the bed bugs to start moving, so applying a liquid treatment first means it’s immediately available to start killing as they encounter it. In our professional opinion, there’s no cause for concern that the higher temperature will impact the efficacy of the liquid.
Set yourself up for successNo matter the infestation size, physically removing bed bugs significantly increases your chance of success. It’s easier to control any infestation with a pesticide when you remove visible bed bugs first with a simple tool like a vacuum with a HEPA filter.
Always read the label!We can’t say this enough. Read the entire label and follow the instructions to reduce error and maximize the effectiveness of your treatment.
Bed Bug Resources
What will you do when there’s no room for error? CrossFire.
Bed bugs bleeding your bottom line? Find better solutions with MGK.
Product Overview: Crossfire Concentrate Benefits & Features
CrossFire Introduction at PestWorld 2016 (PCT Media Group)
Product Overview: Bedlam Plus Aerosol
CrossFire Aerosol & CrossFire Concentrate Testmonials
Originally published in PMP Magazine
Michelle LeDune of Mike’s Swat Team Pest & Terminte Control, Phoenix, AZ
John Longhurst of JS Pest Control, Las Vegas, NV